Privacy policy

Privacy Policy – ScentiFeel

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from ScentiFeel, we collect personal information such as your name, address, phone number, and email address to process your order and delivery.

When you browse our store, we may automatically receive your device’s IP address to help us understand your browser and improve user experience.

Email Marketing (if applicable):
With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 – CONSENT

How do we get your consent?

When you provide personal information to:

  • place an order
  • arrange delivery
  • request a return

We assume you consent to us collecting and using it for that specific purpose only.

For marketing purposes, we will either ask for your permission or provide an option to opt out.

How do you withdraw your consent?

If you change your mind, you may withdraw your consent at any time by contacting us:

📧 Email: director@scentifeel.com
📱 WhatsApp: +92 304 4236432

Address:
ScentiFeel Head Office
Behind COMSATS University
LDA Avenue One Road
Lahore, Pakistan

Support Timings:
09:00 AM – 09:00 PM

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

We may use third-party services (such as payment processors and analytics tools) to operate our store. These providers will only use your information as necessary to perform their services.

We recommend reviewing their privacy policies for more details.

Once you leave our website or are redirected to a third-party platform, you are no longer governed by this Privacy Policy.

SECTION 5 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

All sensitive data is handled using secure technologies. However, no method of transmission over the internet is 100% secure.

SECTION 6 – COOKIES

Our store uses cookies to:

  • improve user experience
  • track website performance
  • store cart information

You may choose to disable cookies through your browser settings.

SECTION 7 – AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent/guardian.

SECTION 8 – CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

QUESTIONS & CONTACT INFORMATION

If you would like to:

  • access or update your information
  • file a complaint
  • or ask any questions

Please contact us:

📧 director@scentifeel.com
📱 WhatsApp: +92 304 4236432