Shipping Policy – ScentiFeel

1. Delivery Area

• We currently deliver within Pakistan only.
• Orders outside Pakistan are not accepted at this time.

---

2. Order Processing

• Orders are processed within 24–48 hours after confirmation.
• Prepaid orders are processed after payment verification.
• Cash on Delivery (COD) orders are processed once the order is confirmed.

---

3. Shipping Method

• We use trusted courier services to ensure safe and timely delivery of your perfume.
• All parcels are handled with care to prevent damage during transit.

---

4. Shipping Charges

• Shipping charges are calculated at checkout.
• Any delivery charges paid are non-refundable, even in case of return.

---

5. Estimated Delivery Time

• Delivery usually takes 3–7 business days depending on your city.
• While we aim to meet delivery timelines, delays may occur due to courier service issues, holidays, or unforeseen circumstances.

---

6. Address Accuracy

• Customers are responsible for providing the correct shipping address and contact information.
• ScentiFeel is not responsible for delays or failed delivery caused by incorrect or incomplete addresses.

---

7. Lost or Damaged Shipments

• In the rare event of a lost or damaged shipment during transit, please contact us immediately via WhatsApp or email.
• We will work with the courier to resolve the issue, but full replacement or refund is subject to verification.

---

8. Contact for Shipping Queries

📧 Email: director@scentifeel.com
📱 WhatsApp: +92 304 4236432

Customer Support Timings: 09:00 AM – 09:00 PM